Receptionist Console

Handle incoming calls more efficiently

Equip your receptionist with a hardware or software console. Easily monitor live call activities, employee’s status to promptly transfer calls.

Quickly connect callers with the right person the first time.

An expansion module or a web-based console provides a real-time view of calls and user presences.
Improve your callers’ experience and project a professional image by promptly greeting and transfer callers to the right person.
Either with a touch of a button or with an intuitive drag-and-drop interface.

With a receptionist console, you can…

Real-time view of in-progress calls

User Presences Dashboard

Easy Call Transfers

Web-based Receptionist Console – Key Features

live call monitoring

Live Calls Monitoring

Monitor how is calling your business in real-time.

call transfer

Easy Transfer Calls

Quickly transfer calls to the right available person.

busy light field

Realtime Extension Status

In-call status, useful for transferring calls.

user status message

User-defined Presence Message

Custom message to be displayed on the console.

drag-n-drop

Intuitive Drag-&-Drop Interface

Simply Drap-&-Drop to transfer a call.

Hardware Expansion Module – Key Features

Realtime Extension Status

In-call status, useful for transferring calls.

Easy Transfer Calls / Speed Dial

Programmable buttons for most used destinations.

Monitor 40 Extension per module

Each module display 20 extensions at-a-time.

160 busy light field

Expandable to 160 Extensions total

Connect up to 4 modules to a GRP2615 phone.

color palette

Beautiful Color LCD Screen

Button assignments via the receptionist web portal.

Technology Transformation Specialist