Montréal 514-645-4597 | Québec 418-266-2222 | Sherbrooke 819-300-1565 info@s2t.ca
Feature Spotlight

Receptionist Console

Handle incoming calls more efficiently

Equip your receptionist with a hardware or software console. Easily monitor live call activities, employees status to promptly transfer calls.

receptionist

Quickly connect callers with the right person the first time.

An expansion module or a web-based console provides a real-time view of calls, user presences.

Improve your callers’ experience and project a professional image by promptly greeting and transfer callers to the right person.

Either with a touch of a button or with an intuitive drag-and-drop interface.

With a receptionist console, you can…

Real-time view of in-progress calls

Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.

User Presences Dashboard

Extension status monitoring (ringing, busy, available) with calls details and call interception.

Easy Call Transfers

Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.

Web-based Receptionist Console – Key Features

live call monitoring

Live Calls Monitoring

Monitor how is calling your business in real-time.

call transfer

Easy Transfer Calls

Quickly transfer calls to the right available person.

busy light field

Realtime Extension Status

In-call status, useful for transferring calls.

user status message

User-defined Presence Message

Custom message to be displayed on the console.

drag-n-drop

Intuitive Drag-&-Drop Interface

Simply Drap-&-Drop to transfer a call.

Hardware Expansion Module – Key Features

Realtime Extension Status

In-call status, useful for transferring calls.

Easy Transfer Calls / Speed Dial

Programmable buttons for most used destinations.

Monitor 40 Extension per module

Each module display 20 extensions at-a-time.

160 busy light field

Expandable to 160 Extensions total

Connect up to 4 modules to a GRP2615 phone.

color palette

Beautiful Colod LCD Screen

Button assignments via the receptionist web portal.

Did you know?

With a software console or hardware expansion module, your receptionist can be more efficient. This means more time to greet callers and help your customers get to the right person promptly.

What to learn more about our receptionist console options?

Contact us

Fill in the form, send us an email or give us a call to discuss your needs.

By Calling

Montréal
514-645-4597

Québec
418-266-2222

Sherbrooke
819-300-1565

By Email

info@s2t.ca

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Specialists in Technology Transformation