Business SMS

Send and Receive Texts

Send updates and quick replies via text messaging on your business number. Centrally manage all of your Business SMS conversations with customers.

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Add an new channel for your customers to interact with your business

SMS/Text messaging is fast becoming the preferred channel for simple communications.

Perfect for a wide variety of use cases across multiple industries.
From customer engagement, appointment reminders and confirmation, and marketing campaigns.

Add text messaging to your main phone number…

Use your main phone number to send and receive texts. Or use a dedicated number just for texting. Either way, it won’t interfere with your regular voice phone calls.

Send updates and quick replies via text messaging. Use your business number, not your employees’ cell phones. The system keeps a history of your text messages.

and improve the customer experience

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Improve your customers' experience

Let clients connect with your business in the way they’re most comfortable with.

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Have various employees answer incoming messages

Send incoming SMS messages to a specific user or through a call queue.

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Keep an history of SMS conversations

Easily start a new conversation or continue existings conversation.

Business SMS – Key Features

one phone number for voice, fax and sms

One business phone number

Use your primary or a dedicated phone number to interact with customers via SMS/Texts.

automatic sms distribution

SMS Queues

Route your SMS/Texts messages to a Call Queues. Have available agents respond to messages.

detail sms records

Detailed Text Messaging Records

Keep a history of previous conversations. Improve your responses to new inquiries, based on past interactions.

custom reports

Multiple Devices

Send and receive Text/SMS messages from any device. Available on your desk phones, softphones, and via the web.

Technology Transformation Specialist